Practicus

This Privacy Policy explains how Practicus (“Practicus,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your information when you use our mobile application, website, products, and services (collectively, the “Service”).

By using Practicus, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect information to provide, personalize, improve, and secure the Service.

1.1 Account Information

When you create an account or sign in, we may collect:

Email address
Name or display name
Login provider information, such as Apple or Google sign-in ID
Profile image or selected avatar
Account creation date
Subscription or plan status

If you use Sign in with Apple and choose to hide your email, Apple may provide us with a private relay email address instead of your real email address.

1.2 Learning Profile Information

During onboarding or while using the app, we may collect information such as:

English level
Native language
Learning goals
Daily goal preferences
Interests
Correction preferences
Selected AI coach, avatar, or learning path

1.3 Usage and Progress Data

We may collect app usage and learning progress data, including:

Practice time
XP and level progress
Streaks
Completed lessons or activities
Conversations completed
Reading and discussion activity
Roleplay activity
Free usage limits and remaining practice time
App screens visited and feature usage

1.4 Voice, Text, and Conversation Data

When you use AI conversation or speaking features, we may process:

Text you type
Voice input you provide
Speech-to-text transcriptions
AI conversation messages
Corrections, feedback, and learning summaries
Audio-related technical data needed to provide voice features

We use this information to operate the conversation experience, provide feedback, improve learning quality, and maintain safety and reliability.

1.5 Device and Technical Information

We may collect technical information such as:

Device type and operating system
App version
Language settings
Time zone
Device identifiers or installation identifiers
Crash logs
Performance data
IP address
Authentication and security logs

1.6 Payment and Subscription Information

If you purchase a subscription through Apple App Store or Google Play, payment is processed by the relevant app store provider.

We do not receive or store your full payment card details. We may receive subscription status, product ID, transaction status, renewal information, or related purchase metadata necessary to manage premium access.

2. How We Use Your Information

We use your information to:

Create and manage your account
Provide AI speaking practice and learning features
Personalize your learning experience
Track progress, XP, streaks, and practice history
Manage free and paid access
Process subscription status
Improve app performance and reliability
Detect, prevent, and address fraud, abuse, or security issues
Provide customer support
Send service-related communications
Comply with legal obligations
Analyze and improve the Service

3. Legal Bases for Processing

Depending on your location, we may process your information based on:

Your consent
Performance of a contract with you
Our legitimate interests, such as improving and securing the Service
Compliance with legal obligations
Protection of users, our Service, and public safety

4. AI and Third-Party Processing

Practicus may use third-party technology providers to provide AI conversation, speech recognition, voice processing, cloud hosting, authentication, analytics, subscription management, and app functionality.

These providers may process information only as needed to provide services to Practicus and must protect your information according to applicable privacy and security standards.

Examples of third-party services may include:

Authentication providers
Cloud database and hosting providers
AI model providers
Speech-to-text or text-to-speech providers
App store payment processors
Analytics and crash reporting tools
Customer support tools

We do not sell your personal information.

5. Microphone Permission

Some features require microphone access.

We only access your microphone when you grant permission and use voice-based features. You can disable microphone access at any time through your device settings.

If microphone access is disabled, some speaking features may not work.

6. How We Share Information

We may share information with:

Service providers who help us operate the app
App store providers for subscription verification
Legal authorities if required by law
Professional advisors where necessary
Business successors in the event of a merger, acquisition, or asset transfer

We do not share your personal data with advertisers for sale.

7. Data Retention

We keep your information only as long as necessary for the purposes described in this Privacy Policy, including:

Providing your account and learning history
Maintaining subscription access
Complying with legal obligations
Preventing fraud or abuse
Resolving disputes
Improving and securing the Service

When your data is no longer needed, we delete, anonymize, or securely retain it only where legally required.

8. Account Deletion and Data Requests

You may request account deletion or data deletion through the app where available or by contacting:

support@practicus.app

When you delete your account, we will delete or anonymize personal data associated with your account, unless we are required or permitted to retain certain information for legal, security, fraud prevention, or operational reasons.

Deleting your account does not automatically cancel subscriptions purchased through Apple or Google. You must cancel subscriptions through your app store account settings.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate data
Delete your data
Restrict or object to certain processing
Withdraw consent
Request a copy of your data
Lodge a complaint with a data protection authority

To exercise these rights, contact us at support@practicus.app

10. International Data Transfers

Practicus may process and store information in countries other than your country of residence.

Where required, we use appropriate safeguards to protect personal data transferred internationally.

11. Children’s Privacy

Practicus is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will take steps to delete it.

If you believe a child has provided us with personal information, please contact support@practicus.app

12. Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service is completely secure, and we cannot guarantee absolute security.

13. Push Notifications and Communications

If enabled, Practicus may send notifications related to learning reminders, streaks, progress, account activity, or app updates.

You can control push notification permissions through your device settings.

We may also send important service-related messages that are necessary for account, security, or subscription purposes.

14. Cookies and Website Tracking

If we operate a website, we may use cookies or similar technologies to provide website functionality, analytics, security, and performance improvements.

You may control cookies through your browser settings.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you through the app, website, or email where appropriate.

Your continued use of Practicus after the updated Privacy Policy becomes effective means you acknowledge the updated policy.

16. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at:

Practicus
Email: support@practicus.app
Website: https://practicus.app

Practicus Privacy Policy